Complex Care Management
Managing your personal health or that of a family member can be challenging. We understand that you may need assistance navigating the healthcare system. We can help if you are faced with any of the following:
- multiple chronic conditions
- frequent hospitalizations or emergency room visits
- multiple medications
- limited ability to perform basic daily functions due to physical and/or psychosocial challenges.
The HealthChoice Complex Care Management Program provides customized support for your specific health needs, enabling you to attain the highest level of health and functionality possible. The program is flexible to better manage your social, behavioral, and medical needs.
Nurse Care Managers work with you, your family, treating doctors, and community resources to attain your health goals.
Participants in the Complex Care Management Program will receive:
- one-on-one assessments of your needs
- customized care planning
- coordination of care with primary care physicians, specialty physicians, social workers, and pharmacists
- service coordination with community resources
- patient and caregiver engagement and education when identified
- on-going support as needed (up to a year)
Click here for a list of Frequently Asked Questions about this program.
This program is currently offered to employers and health plans who have partnered with HealthChoice. If you would like to learn about this program, please call 901.821.6700 (press 1) or email us .
Read about Cathy Hupf’s experience as a participant in the Complex Care Management Program.